7 Most Effective Ways To Win Patients Back
No-show rates range from five to 80 percent for healthcare service providers.
These patients cost the healthcare industry approximately 150 billion dollars per
year and the effect on an individual practice is also significant.
The Driving Force Company has created this e-book for doctors like yourself who are looking to get your patients back where you can treat them, in your clinic and in your examination rooms.
- How to find out why patients are leaving and not coming back... and more importantly what to do about it!
- How to get patients that never showed up for their appointment, to reschedule and actually make it to their appointment.
- A fool-proof formula to deal with negative reviews from dissatisfied patients and how to make sure they never leave that type of review again.
- If you haven’t been doing this type of digital booking... your appointment setting system might not be working.
- And much more...
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Come up with a call to action and use that message loud and clear in all of your digital communication campaigns.
•Will you be promoting the loyalty program for return patients?
• Will you focus on the fact that booking an appointment is effortless through your self scheduling
system?
• Do you know which strategies and messaging will give you the best outcome?
• Do you know which calls to action are most likely to result in regaining a lost client?
• The bottom line is this – modernizing certain aspects of running your practice will help
you optimize the patient retention rate.
• We can help you get the results you’re hoping for through simple, powerful and highly
effective text message scheduling solutions.
• Driving Force Company offers new generation appointment self-setting solutions that
numerous types of healthcare practices can benefit from.
• Having a self-scheduling option is an ideal solution for many practices, providing your
patients with a sense of greater control and convenience, while also freeing up staff time for
caring for the patients at hand.
Make it easy for your patients to book or rebook an appointment:
By the end of 2021, 64 percent of patients will self-schedule healthcare appointments digitally.
This means that 986 million appointments will be set without human involvement. People are unlikely to come back if they have to call your office 10 times in order to schedule a simple appointment.
Putting a digital self-scheduling system in place is one of the easiest ways to facilitate the process. Text message appointments and reminders are beginning to play an increasingly important role in giving patients simplicity and building the relationship with the respective practice. Luckily, such systems are readily available, easy to implement and even easier to personalize for the needs of your practice.
There are numerous reasons why patients wouldn’t show up for a subsequent
appointment:
• No personal relationship with the doctor
• Extensive wait times
• Dissatisfaction with the quality of patient care
• High medical bills
• Ineffective treatment plan
• … and the list goes on…
Your practice can address some of these concerns to boost the patient retention rates.
Here are some of the best approaches for winning patients back.
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